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Job Pictures:
So far, these are mostly some of our old jobs from before 2004. We haven't taken many pictures since then (sorry). The oldest ones (1993) are at the bottom, and the "newest" ones (in 2003) are at the top. Now that we have this website, maybe we'll have to run around and catch up on getting pictures of the others we've done since then... someday.
These bottom pictures are among our oldest jobs in 1993. Keep in mind that we were subcontractors when we first started out, which means having very little control over the work that we performed. The installation methods were chosen by others, the caulk & hardware were supplied by others, and the windows were measured by others. This isn't exactly the best recipe for what we consider a high-quality job. In other words, for many reasons, our older jobs don't reflect the window replacements we perform today. In 1998 we began contracting our own jobs, having control over all of the important aspects of our work. This was a major breakthrough in the quality of the jobs we did. Also, products have improved over the years, and with the same all-family crew since 1993, we've only continued to learn and improve on our skills as well. |
Sometimes customers jot down
something nice for us on the back of an envelope, or in a short
letter. Since folks are more likely to complain about bad
contractors
than they are to applaud skilled ones, we feel that each of the
following should cancel out at least ten
complaints -if we were to get them. Either way, I think we're doing
alright...
Thank you! Great Job! -Cheers, Candice C. September 30, 2009 Thanks for the good work. -Edo V. June 29, 2009 THANKS. EVERYONE LOVES THE NEW WINDOWS. -Rich H. May 7, 2009 Great Job Guys. Thank-you! Hope to talk to you soon. -Christi D. January 12, 2009 THANKS AGAIN - FOR A GREAT JOB. -Todd P. June 4, 2008 Thank you so much for my windows! During the freeze we had last month - no ice inside! -Laura S. January 24, 2008 Our response: This isn't really
saying much about us. It's more of a testimony
of how good some of our customers
are. No ice inside the new windows,
and you're already happy!
BTW, your guys were great. Very fast, efficient, keen, competent, and friendly. And they listen to good radio too. -Jonathan B. December 2, 2007 Note: The "good radio"
happens to be AM 770 KTTH. Our radio doubles as a battery charger, and
the batteries just don't charge correctly unless it's on the right radio station.
That's our story, and we're sticking to it.
Great Job!! -Bill H. November 19, 2007 The color and shapes of the windows looks very nice. Thank-you for your help & services!! -Teresa W. October 17, 2007 Thanks for a great job! -Joan C. July 20, 2007 Thank you. -Cydny W. July 6, 2007 Our response: Hey, that's a
compliment... isn't it? We brag about 'em all here.
THE WINDOWS LOOK GREAT! THANKS, -Mike & Michelle M. July 3, 2007 Hi everyone. Thanks for a job well done. We sure enjoyed the visiting also! -Mary & Arne A. June 14, 2007 I love my windows, Thanks again,. -Diana S. April 26, 2007 To Cutting Edge Windows, LLC Thank you very much for new windows, which look great. I am truly impressed with the efficient and hard work of you and your staff. -Kazuo Y. February 24, 2007 OK Many thanks, for taking care of this and helping us out - again! -Carol C. February 12, 2007 Thank you again for installing our windows - we are really enjoying them - they seem to make the outside look brighter!! We've also received a lot of attention from the neighbors complimenting us on how beautiful the windows look. -again, thank you for a wonderful install job! Finally, we are enclosing a letter of referral in case you want to use for future clients that are considering window replacements! We look forward to many, many happy years with our new investment! Warmest regards, -Martin & Linda C. October 28, 2006 I'm enclosing a business card from Christian Bennett, owner of Miraculous Window Cleaning. He's professional, courteous, and conscientious - just like the crew from Cutting Edge Windows! I'm pleased to refer Christian to you for any window washing requests your clients might have. PS, it's always a pleasure working with you! Best regards, -Linda K. October 27, 2006 Thank you for the wonderful job all of you did. We are really enjoying it. -Bill & Sanaye M. July 17, 2006 Thanks for your prompt service. -Rogelio and Norma G. April 21, 2006 Great job at our 4-plex. Apt. #1 is very appreciative & actually looking forward to paying the electric bill. -Peter and Jo M. February 9, 2006 HERE IS AN EXTRA $50 FOR YOU GUYS' LABOR. WE ARE SUPER HAPPY WITH THE WINDOWS. YOU DID A GREAT JOB! THANKS, -Bill & Constance D. January 6, 2006 My tenant is very happy about the quality of the windows. She also was very complimentary about how "easy" it all seemed to her. Thankyou... I am looking forward to seeing them. Sincerely, -Nick U. July 18, 2005 God bless you! Thx very much! -Joan, Philadelphia Church November 21, 2003 When I got back from the duplex this afternoon, the following joke was in my email... Last year I repaced several
windows in my house. They were
the expensive double-insulated kind. This week I got a call from the
contractor complaining that I had failed to pay him. Boy oh boy, did we
go round and round. I told him that even though I am a senior citizen
and used to be a blonde, I am not that stupid! I reminded him
what his salesman told me last year: "In one year they will pay for
themselves."
What good
timing! I guess you're out of luck now, but at least you got a down
payment for this job! Thanks
for the efficient and rapid job, and the careful cleanup afterwards.-Bob & Carol L. December 11, 2002 I included a little extra for your crew. Thank you for doing such a good job. You'll have to come see it when it's painted. I hope you have a great holiday season. Take Care, -Denise R. December 1, 2002 Thank you for all your help with this project! I think it went very well thanks to you & your crew! -Nora D. September 20, 2002 Thanks. -Jeff C. May 31, 2002 Thank You, John, Shawn, Ken, Perry, Wonderful doing Business with you. Sincerely, Robert R. May 1, 2002 To whom it may concern: I was having a problem with a patio door molding. I turned to the yellow pages and the first company I got ahold of was Cutting Edge Windows. They did not know me, had never done any work for me, but were ever so willing to help me. I sent John a sample of the molding. The next day I received a phone call from him that the part was on its way. He did not charge me for the part or the shipping. Now that's what I call old fashioned service. I don't even know if he is an employee or owner, but that doesn't matter, he still went the extra mile. If that is the kind of service this company gives, I will tell everyone I know to take their business to them. Display this letter so that your customers can see what kind of people you are, you are rare. We have several businesses and we know what good service is. Thanks a bunch. -Rod & Judy T. January 12, 2002 Our response: Actually it was kind
of lucky timing, because sometimes we're slooooow when it comes to
non-emergency pieces & parts like that. As far as it being free,
consider it cheap advertising. You wrote this nice ad for us, and all
we did was get you a small plastic part.
To the crew at CuttingEdge, We would like to take this time to mention how much we appreciated the work you have done installing the windows here. You were always willing to take the time to answer our questions, get back to us timely when called, worked with us and our tenants schedules, and to help offer alternatives for the finished look we hoped to achieve. We liked the fact that when bidding our job, you were also involved with the installation and could offer information based on actual experience. We wish your continuing success and will mention your name whenever asked about window installation and replacements. Sincerely, Bruce & Liz M. (cc: to manufacturer and Seattle City Light) February 22, 2001 |
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