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INSTALLATIONS:

We don't know of anyone else who replaces windows only on multifamily buildings. Unlike the other contractors, we're intimately familiar with the inherent weather-protection (envelope) concerns that are specific to apartments and condominiums. Below you'll see how we perform our jobs in comparison to how the other guys do it.

An important thing to understand is that unless the siding is first removed, any window replacement is a matter of 'putting the cart in front of the horse', and you can never get the full weather protection that comes with a "new-construction" application. Disagree? Then why do you think that builders always put the siding on after the windows? The only question at hand is this: which is the best, most protective method for multifamily buildings?

The other companies primarily do single-family residential homes, and their methods involve completely removing the original aluminum window frames. This permanently destroys the moisture protection that those original frames once provided. Those frames had nail flanges that were hidden behind the siding, and woven in with tarpaper in such a manner that prevents wayward-driven rainwater from making contact with structural wood framing members.

It's usually acceptable to completely remove the original frames on house-windows. Flashing can normally be tucked up behind the tarpaper on the top which helps regain some inferior protection, and homeowners who live there typically care enough to inspect all ten of their windows periodically to know when future maintenance or any changes are required.

Multiplex buildings require specialized understanding & skills that normal window companies are unfamiliar with. They see apartment or condo jobs as easy money, and simply don't appreciate what kind of business they're getting into over and over again... until they're forced out of business by circumstances caused by that ignorance. Their warranty departments are eventually overwhelmed with water-intrusion problems that cannot be remedied without tearing all of the siding off of the buildings they've done, and starting over from scratch. They skip out on these problems by closing up shop or by changing their business name or 'ownership', AND because they probably weren't insured for apartment or condo work, this likely leaves building owners abandoned with serious, costly problems.



Vinyl-Sided Buildings
which originally had
Light-Duty Aluminum Windows
Pockets within the trim on vinyl siding are notorious for collecting gusts of rain, and funneling moisture right through onto the tarpaper protection behind it. With this in mind, envelope engineers will tell you that any exterior siding on a building is considered the secondary moisture barrier. The primary barrier is actually the entire tarpaper/flashing system behind the siding. Most window contractors will happily destroy an important part of this system by completely removing the original aluminum window frames. With that done, they can only provide a bead of caulk at the exterior surface of the vinyl siding (the secondary barrier) as your building's sole "protection" from driving rains. Not only does this caulk quickly break down in the sunlight, but it easily pulls away from the siding as soon as a baseball, soccerball, or strong gust of wind hits the flimsy material. Meanwhile, wind carries rainwater through the pockets in the trim, behind the siding, downward on top of the windows (behind the caulk), and right into the walls. That's why we like to keep the original aluminum frames intact, and encapsulate them with Stucco-Bar Insert Windows which rely on those frames as their four-sided flashing protection. Protective nail-flanges of the original frames are tucked behind the siding and woven in with the tarpaper (assuming the structure was build correctly). As you can see here, the nice sight-lines blend right in with the siding as if the new windows were the original thing.
Cutting Edge Windows, Vinyl-Sided Buildings that originally had Light-Duty Aluminum Windows


Stucco Buildings
which originally had
Light-Duty Aluminum Windows
Stucco, can be thought of as a big sponge, because any kind of cementitious siding is very porous. For this reason, you cannot completely remove the original aluminum window frames when replacing these windows. You must incorporate the existing frame into the installation as a four-sided intrinsic flashing with a Stucco-Bar Insert Window that encapsulates the aluminum entirely as you can see in the picture here. The original frames have protective nail-flanges that are hidden behind the stucco and tucked or woven in with tar paper so that wayward water cannot make its way to the wood framing and rot it out (assuming the structure was built correctly). If the original frames are completely removed, then your only moisture "protection" is the caulk between the outside face of the stucco and the new vinyl windows. That doesn't stop moisture from traveling through the porous stucco, right on past your caulk and into the framing at a breach point where the nail-flanged frame once protected! Also see Marblecrete Buildings below...
Cutting Edge Windows, Stucco Apartment Building which originally had Light-Duty Aluminum Windows.


Marblecrete Buildings
which originally had
Light-Duty Aluminum Windows
Marblecrete is about the same as stucco, except that it has a whole bunch of tiny crushed rocks stuck into it.  Those rocks look just like the ones in a fishtank.  One of our customers even bought some at a pet store to patch in some holes where she had sections of bathtub windows covered over, and they matched up just fine! If you have marblecrete siding, your new windows must be the Stucco-Bar Insert type and installed within the original aluminum frames.  In other words, if the existing aluminum frames are completely removed, then your building will most certainly leak.  It's a guarantee.  We've seen where window contractors have made this mistake again and again, and the story ends the same every time (serious water infiltration).  As you see here, the new window encapsulates the original aluminum frame.
Marblecrete Building that originally had Light-Duty Aluminum Windows


Brick Buildings
which originally had
Light-Duty Aluminum Windows
On brick buildings, most window contractors will completely remove the original window's aluminum frame and all of the protection that came with it. This leaves only an exterior caulk seal to protect the structure from a driving rain.  Caulk that's exposed to sun & other elements will always break down over time, leaving the building unprotected in just a few years. Furthermore, because these windows are recessed, there's only a sliver of frame for them to caulk to at the bottom where the weep-holes are. Worse yet, because their caulk must be applied to the face of the new window, it will eventually collect water at the bottom, directing it into the walls if the caulk first breaks away from the window while staying sealed to the exterior sill! The exterior envelope of multifamily buildings is a serious matter, and for that reason, we keep and encapsulate the original aluminum frame in our installations as our reliable four-sided flashing. As you can see here, our Stucco-Bar Insert Windows look great. With self-designed methods, redundant/hidden caulk seals, and original protection that comes with the existing aluminum frames, our windows are installed to last and last without the worries of water infiltration.
Cutting Edge Windows, Brick Buildings having originally had Light-Duty Aluminum Windows


Wood-Sided Buildings
which originally had
Light-Duty Aluminum Windows
Most contractors completely remove the original aluminum window frames when doing replacements on multi-unit buildings.  The only weather protection that this method allows for is an exterior bead of caulk which goes around the window perimeters. Exposed to the elements, this caulk soon breaks down and allows moisture from a driving rain right into the walls. That moisture probably won't be noticed, and can rot out the structural framing over time. If tenants do see signs of it, they might not even report the news. In contrast, we prefer to install Stucco-Bar Insert Windows around and within the original aluminum frames (with their original protective nail flanges still intact- hidden behind the siding). Our caulking is a hidden head-gasket seal that's protected from the sun & other elements. If Stucco-Bar Insert Windows were to leak, water's easiest path is straight to interior of the home, visibly down onto the windowsill or floor. This better-allows you to learn of a leak as soon as possible so that it can be fixed right away. As far as their appearance goes, you can see that our Stucco-Bar windows trim a building out nicely with simple, clean edges.
Wood-Sided Buildings that originally had Light-Duty Aluminum Windows


"New Construction" Installation
The window replacement method that comes with the most protection happens to also be the most expensive. That is to first remove all of the original siding and all of the windows on a building, and then start over from scratch. Of couse, normally it's done in stages so that residents don't complain about all the extra fresh air for so many days. This method allows us (your window contractor) to apply a four-sided flexible-flashing system before installing the windows in a head-gasket bed of caulk. Then the siding contractor can come in behind us to apply more flexible flashing over the nail flanges with a metal cap at the top, and weave the entire assembly in with the new tarpaper on the wall before installing the new siding. Bulletproof (No, it won't really stop bullets).
Cutting Edge Windows, New-Construction type installation


Replacing Old Wood-Sash Windows
When replacing old wood-sash windows, usually we only remove the existing sash (openers), and install new vinyl windows within the same space, reusing the interior wood trim.  This helps keep the original architectural look inside and out.  We employ many of our own fashioned techniques that help keep a super clean look around the perimeter while improving the integrity of the exterior seal.  Usually, traditional muntin or grid patterns in the glass can be closely matched in order to render an old-world look.
Old Wood Sash Window Replacement


Metal Panning
When replacing old wood-sash windows on brick buildings, we are often asked to cover the old exterior wood brickmould trim & sloped sills with a metal cap to avoid future painting.  As you can see here, it creates clean lines and nicely compliments the building. Heavy-gauge metal with some of the most durable finishes in the industry is what we offer. Here again, we use special methods we've created for rendering a clean look with a confident exterior seal.  Virtually every exterior-panned window installed by any other contractor might look good for a few months, but they always get ugly when the caulk they've applied begins to weather.  Walk around Queen Anne or Capitol Hill and see for yourself. They either look great, or they look like nightmares! The ones that look nice are most likely the ones that we installed.  It's a difficult installation that truly requires a skilled crew, the right products, and an experienced set of well-thought-out methods.
Cutting Edge Windows: Metal Panning







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© 2010   Cutting Edge Windows, LLC   (window replacement for multi-family buildings) (206) 633-0202

Sometimes customers jot down something nice for us on the back of an envelope, or in a short letter.  Since folks are more likely to complain about bad contractors than they are to applaud skilled ones, we feel that each of the following should cancel out at least ten complaints -if we were to get them. Either way, I think we're doing alright...

Thank you! Great Job! -Cheers,
Candice C.

September 30, 2009

Thanks for the good work.
-Edo V.

June 29, 2009

THANKS. EVERYONE LOVES THE NEW WINDOWS.
-Rich H.

May 7, 2009

Great Job Guys. Thank-you! Hope to talk to you soon.
-Christi D.

January 12, 2009

THANKS AGAIN - FOR A GREAT JOB.
-Todd P.

June 4, 2008

Thank you so much for my windows! During the freeze we had last month - no ice inside!
-Laura S.

January 24, 2008
Our response: This isn't really saying much about us. It's more of a testimony of how good some of our customers are. No ice inside the new windows, and you're already happy!

BTW, your guys were great. Very fast, efficient, keen, competent, and friendly. And they listen to good radio too.
-Jonathan B.

December 2, 2007
Note: The "good radio" happens to be AM 770 KTTH. Our radio doubles as a battery charger, and the batteries just don't charge correctly unless it's on the right radio station. That's our story, and we're sticking to it.

Great Job!!
-Bill H.

November 19, 2007

The color and shapes of the windows looks very nice. Thank-you for your help & services!!
-Teresa W.

October 17, 2007

Thanks for a great job!
-Joan C.

July 20, 2007

Thank you.
-Cydny W.

July 6, 2007
Our response: Hey, that's a compliment... isn't it? We brag about 'em all here.

THE WINDOWS LOOK GREAT! THANKS,
-Mike & Michelle M.

July 3, 2007

Hi everyone. Thanks for a job well done. We sure enjoyed the visiting also!
-Mary & Arne A.

June 14, 2007

I love my windows, Thanks again,.
-Diana S.

April 26, 2007

To Cutting Edge Windows, LLC Thank you very much for new windows, which look great. I am truly impressed with the efficient and hard work of you and your staff.
-Kazuo Y.

February 24, 2007

OK Many thanks, for taking care of this and helping us out - again!
-Carol C.

February 12, 2007

Thank you again for installing our windows - we are really enjoying them - they seem to make the outside look brighter!! We've also received a lot of attention from the neighbors complimenting us on how beautiful the windows look. -again, thank you for a wonderful install job! Finally, we are enclosing a letter of referral in case you want to use for future clients that are considering window replacements! We look forward to many, many happy years with our new investment! Warmest regards,
-Martin & Linda C.

October 28, 2006

I'm enclosing a business card from Christian Bennett, owner of Miraculous Window Cleaning. He's professional, courteous, and conscientious - just like the crew from Cutting Edge Windows!  I'm pleased to refer Christian to you for any window washing requests your clients might have. PS, it's always a pleasure working with you! Best regards,
-Linda K.
October 27, 2006

Thank you for the wonderful job all of you did. We are really enjoying it.
-Bill & Sanaye M.
July 17, 2006

Thanks for your prompt service.
-Rogelio and Norma G.
April 21, 2006

Great job at our 4-plex. Apt. #1 is very appreciative & actually looking forward to paying the electric bill.
-Peter and Jo M.

February 9, 2006

HERE IS AN EXTRA $50 FOR YOU GUYS' LABOR. WE ARE SUPER HAPPY WITH THE WINDOWS. YOU DID A GREAT JOB! THANKS,
-Bill & Constance D.

January 6, 2006

My tenant is very happy about the quality of the windows. She also was very complimentary about how "easy" it all seemed to her. Thankyou... I am looking forward to seeing them. Sincerely,
-Nick U.

July 18, 2005

God bless you! Thx very much!
-Joan, Philadelphia Church

November 21, 2003

When I got back from the duplex this afternoon, the following joke was in my email...
Last year I repaced several windows in my house. They were the expensive double-insulated kind. This week I got a call from the contractor complaining that I had failed to pay him. Boy oh boy, did we go round and round. I told him that even though I am a senior citizen and used to be a blonde, I am not that stupid!  I reminded him what his salesman told me last year: "In one year they will pay for themselves."
What good timing! I guess you're out of luck now, but at least you got a down payment for this job! Thanks for the efficient and rapid job, and the careful cleanup afterwards.
-Bob & Carol L.

December 11, 2002

I included a little extra for your crew. Thank you for doing such a good job. You'll have to come see it when it's painted. I hope you have a great holiday season. Take Care,
-Denise R.
December 1, 2002

Thank you for all your help with this project! I think it went very well thanks to you & your crew!
-Nora D.

September 20, 2002

Thanks.
-Jeff C.

May 31, 2002

Thank You, John, Shawn, Ken, Perry, Wonderful doing Business with you. Sincerely,
Robert R
.
May 1, 2002

To whom it may concern:
I was having a problem with a patio door molding
. I turned to the yellow pages and the first company I got ahold of was Cutting Edge Windows. They did not know me, had never done any work for me, but were ever so willing to help me. I sent John a sample of the molding. The next day I received a phone call from him that the part was on its way. He did not charge me for the part or the shipping. Now that's what I call old fashioned service. I don't even know if he is an employee or owner, but that doesn't matter, he still went the extra mile. If that is the kind of service this company gives, I will tell everyone I know to take their business to them. Display this letter so that your customers can see what kind of people you are, you are rare. We have several businesses and we know what good service is. Thanks a bunch.
-Rod & Judy T.

January 12, 2002
Our response: Actually it was kind of lucky timing, because sometimes we're slooooow when it comes to non-emergency pieces & parts like that. As far as it being free, consider it cheap advertising. You wrote this nice ad for us, and all we did was get you a small plastic part.

To the crew at CuttingEdge,
We would like to take this time to mention how much we appreciated the work you have done installing the windows here. You were always willing to take the time to answer our questions, get back to us timely when called, worked with us and our tenants schedules, and to help offer alternatives for the finished look we hoped to achieve. We liked the fact that when bidding our job, you were also involved with the installation and could offer information based on actual experience. We wish your continuing success and will mention your name whenever asked about window installation and replacements. Sincerely,
Bruce & Liz M.
(cc: to manufacturer and Seattle City Light)

February 22, 2001